What is 211?

211 is an easy-to-remember three-digit phone number providing free, confidential, multilingual information about community, social, health and related government services. 211 is available 24 hours a day. Currently, you can call 211 in Simcoe County. United Way, government and community partners are working to bring 211 to all Canadians.

Why call 211?

It can be difficult to find the service you need. Sometimes, it's hard to know where to start looking, or even what's available. Automated systems and voice mail can be frustrating.
When you call 211, a trained information and referral specialist will listen to your situation and help you find the services you need. Talking to a 211 specialist makes it easy to find information, learn about your options, and deal with a problem.

Call 211 if...

• You have an aging parent and want to find out more about home support or seniors' services.
• You are a parent looking for information on child care or youth programs.
• You are a newcomer to Canada and are searching for employment training.
• You are concerned about a family member with an addiction, and seek information about available programs.
• You are looking for a food bank or overnight shelter.
• You have lost your wallet and don't know where to go to replace your identification cards.
• You would like to find out more about marriage counselling.
• You are looking for an after-hours medical clinic or the 24-hour pharmacy nearest to your home.